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Wee Hoose Campervans LLP Privacy Policy

 

Contents

1. Overview

1.1 Summary

1.2 Use of this Policy

1.3 Changes to This Policy

2. Your Data

2.1 What Personal Data we hold on you

2.2 The Purpose for having it and our legal reason for doing so

2.3 How Long we keep it for

2.4 How we Secure and Maintain it

2.5  Other Necessary Processors

2.6 Who we Share it with and how

3. Your Rights & Accessing Your Data

 

1.OVERVIEW

1.1. SUMMARY

  • Wee Hoose Campervans LLP (Wee Hoose Campervans) is committed to protecting and respecting your privacy and complying with the principles of the Data Protection act and E.U. General Data Protection Act (GDPR). This policy sets out the basis on which any personal data we collect from you, or that you provide to us through your use of our website, will be processed by us.

  • Please read the following carefully to understand our practices regarding your personal data.

  • We are committed to processing information about you fairly and in a transparent manner and to provide you with sufficient information for you to be able to understand what we are doing with your data. If you are unsure how we are handling information about you or you think we could improve our privacy information please let us know.

 

1.2. USE OF THIS POLICY

This Privacy Policy describes how Wee Hoose Campervans collects, uses and discloses information, and your choices with respect to the information.

 

1.3. CHANGES TO THIS POLICY

We may change this privacy policy from time to time but if we change it in a way which significantly alters the terms upon which you have agreed to use our website, we will post notice of the change on our website and you will be deemed to have accepted such changes if you subsequently use the website. This privacy notice was last updated in May 2018.

 

2.YOUR DATA

2.1. WHAT PERSONAL DATA WE HOLD ON YOU

We hold the following personal data on you and additional drivers where appropriate:

  • Name                                                                                                  

  • Address                                                                                                          

  • E-mail address                        

  • Telephone numbers                                           

  • Passport details                                               .

  • National I.D.card details                                  

  • Bank and credit card statements confirming addresses

  • DVLA Licence Summary

  • Records of driving offences not covered by DVLA Licence Summary

  • Occupation

  • Data acquired by third parties that we share data with

 

2.2. THE PURPOSE FOR HAVING IT AND OUR LEGAL REASON FOR DOING SO

We will use all the information provided to deliver our campervan hire services to you.

 

2.3 HOW LONG DO WE HOLD YOUR DATA?

  • We will hold information about you for no more than is necessary. Normally, this means it will be deleted after 3 months unless the information will be needed for auditing of our accounts or there is an outstanding issue relating to the hire of our campervan.

  • We may also need to keep your records for longer to comply with any other legal obligation.

2.4 HOW DO WE SECURE AND MAINTAIN IT?

  • We will take all steps reasonably necessary including policies, procedures and security features to ensure that your data is treated securely and protected from unauthorised and unlawful access and use and in accordance with this privacy policy. 

  • Please note that the transmission of information via the internet may not be completely secure and although we will do our best to protect your personal data transmitted to us via the internet we cannot guarantee the security of your data transmitted to Wee Hoose Campervan's Website from your device. Any transmission is therefor at your own risk. 

 

2.5 OTHER NECESSARY PROCESSORS

  • Bookings and monies we receive from you may pass through a third party platform to get to us.

  • Each partner is carefully reviewed and maintains the same security and standards towards the data protection act as we do.

  • These are outlined below:

Names of Organisation                        Purpose

iZettle                                                          Credit card processing

Bookalet                                                     On-line booking agent

Airbnb                                                         On-line booking agent

STRIPE                                                         Secure on-line payment processor

 

2.6 WHO WE SHARE IT WITH AND HOW

We may disclose your personal information to third parties in the following circumstances:

  • If we are under a duty to disclose or share your personal data to comply with any legal obligation;

  • To fulfil any service that you request from us (e.g. enquiry via our website etc.);

  • To enforce or apply our terms of use and other agreements; 

  • To protect the rights, property, or safety of Wee Hoose Campervans, our customers, or others including exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

We will share information about you with government agencies as necessary and our campervan insurers. The purposes of sharing your information with government agencies and insurers is to comply with the law and to ensure that our campervan insurance covers you and us in the event of a claim being made. 

Names                                                        Purpose

Alan Boswell Group                                  Advisors and brokers on campervan insurance

Markerstudy Insurance Co. Ltd.             Providers of campervan insurance

 

3.YOUR RIGHTS & ACCESSING YOUR DATA

Right of access.

You have the right of access to information we hold about or concerning you.  If you would like to exercise this right you should e-mail us online at: info@weehoosecampervans.co.uk

Right of rectification or erasure.

If you feel that any data that we hold about you is inaccurate you have the right to ask us to correct or rectify it.  You also have a right to ask us to erase information about you where you can demonstrate that the data we hold is no longer needed by us. Your right of rectification and erasure extends to anyone we have disclosed your personal information to and we will shall take all reasonable steps to inform those with whom we have shared your data about your request for erasure.

If you would like to find out more info about this policy or ask us any questions please contact us online at: info@weehoosecampervans.co.uk.